Electronic Government: 8th International Conference, EGOV 2009, Linz, Austria, August 31 - September 3, 2009, Proceedings
Maria A. Wimmer, Hans Jochen Scholl, Marijn Janssen, Roland TraunmÃ1⁄4ller
Springer, 17 aug 2009 - 414 sidor
This book constitutes the refereed proceedings of the 8th International Conference on Electronic Government, EGOV 2009, held in Linz, Austria, in August/September 2008 within the DEXA 2009 conference cluster.
The 34 revised full papers presented were carefully reviewed and selected from 119 submissions. The papers are organized in topical sections on reflecting e-government research, administrative reform and public sector modernization, performance management and evaluation, aspects in government-to-citizen interactions, and building blocks in e-government advancements.
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Profiling the EG Research Community and Its Core
Mapping the EGovernment Research with Social Network Analysis
Qualitative Data Analysis of Issue Interrelations and Interdependencies for EGovernment Research Planning
Caste Structures and EGovernance in a Developing Country
Field Studies on the Efforts to Migrate from SystemCentric to NetworkCentric Operations
JoinedUp EGovernment Needs and Options in Local Governments
Can ICT Reform Public Agencies?
The Effects on Citizen Behavior and Perceptions
Exploring the Effect of Transformation on Online Service Delivery in Local Governments
Democratizing Process Innovation? On Citizen Involvement in Public Sector BPM
Exploring a New Generation of EGovernment
On the Origin of Intermediary EGovernment Services
Finding the Right Services for a Citizen Portal Lessons Learned from the Norwegian Mypage Portal
The State of ClientCentered Public Service Delivery in the Netherlands
Research on the Greek Schools of Secondary Education
Firm Belief in Administrative Reform as a Driver for Delivering Benefits from IT
A Multiple Case Study Analysis of Factors Impacting on Shared Service Configurations
Opening the Black Box
Refinement Validation and Benchmarking of a Model for EGovernment Service Quality
Identifying Weaknesses for Chilean EGovernment Implementation in Public Agencies with Maturity Model
A MultipleItem Scale for Assessing EGovernment Service Quality
ProcessBased Governance in Public Administrations Using ActivityBased Costing
A Benchmarking Study of G2BServices
Scandinavian Web Awards Right on Track?
Post Recommendation in Social Web Site
An Extended Typology
eGovernment Interoperability Framework for Mozambique
The Extended eGovernment Metadata Schema eGMS+
Evidence from Italian Governments Acquisitions of IT Services
RoleBased and ServiceOriented Security Management in the EGovernment Environment
The Case of AEO Assessment in the Netherlands
Professional Presentation in Austrian EGovernment
Explaining the Behavioral Intention towards BI Implementation in Public Administrations A PrincipalAgent Theory Approach