Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective: A Global Perspective

Framsida
Weerakkody, Vishanth
IGI Global, 31 maj 2009 - 582 sidor
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E-government has evolved from basic information provisioning to more integrated service offerings enabling citizen-centric services.

The Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective provides comprehensive coverage and definitions of the most important issues, concepts, trends, and technologies within transformation stage e-government (t-government) implementation. A significant reference source within the technological and governmental fields, this Handbook of Research offers theoretical and empirical studies that communicate new insights into t-government for both researchers and practitioners interested in the subject.

  

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The Social Shaping of Transformational Government
1
Towards TGovernment by Increasing Process Maturity in Public Sector
15
Transformation Strategies for Shared Service Centers in the Public Sector
35
Citizens Not Consumers
51
A Case Study
72
Towards a Comprehensive Business Interoperability Interface
93
ICTEnabled Optimization of Government Processes
117
Mapping Factors Influencing EAI Adoption on the Adoption Lifecycle Phases in LGAs
140
Developing an Interdisciplinary Approach to the Evaluation of EGovernment Implementation
292
The Myth of EGovernment
313
Measurement of Transformational Government Strategies Using Balanced Scorecard Approach
329
Measuring Transformational Use of ICTs at Regional Level
351
A Case Study on Assessing Information Systems Effectiveness in a Government Organization in Turkey
379
A Cost Model of Open Source Software Adoption
396
A Qatari Perspective
419
Diffusion Experience and Trust
429

Improving Access to Government Information with Open Standards for Document Formats
163
Interoperability and Constituents of Interoperable Systems in Public Sector
175
Eliminating Knowledge and Enhancing Practices in Transformational Government Programmes
197
KnowledgeDriven Project Management in Government Transformation
213
Interorganizational Communications in Disaster Management
240
A Case Study and Implications for Future EGovernment Initiatives
258
The Call for Transformational Governance in the Knowledge Economy
271
EGovernment Implementation in Transition Countries
441
IT Governance in the Public Sector in a Developing Country
452
Compilation of References
487
About the Contributors
534
Index
545
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Om författaren (2009)

Vishanth Weerakkody is a member of faculty in the Business School at Brunel University (UK). VW was previously a faculty member in the Department of IS and Computing at Brunel University and he has held various IT positions in multinational organizations, including IBM UK. VW is a member of the British Computer Society, Chartered IT professional and a Fellow of the UK Higher Education Academy. He is the current Editor-in-Chief of the International Journal of Electronic Government Research.

Marijn Janssen is an associate professor within the Information and Communication Technology section and Director of the interdisciplinary SEPAM Master program of the Faculty of Technology, Policy and Management at Delft University of Technology. He has been a consultant for the Ministry of Justice and received a PhD in information systems (2001). He serves on several editorial boards and is involved in the organization of a number of conferences. He published over 100 refereed publications.

Yogesh K. Dwivedi is a lecturer at the School of Business and Economics at Swansea University in the UK. He was awarded his MSc and PhD by Brunel University in the UK, receiving a Highly Commended award for his doctoral work by the European Foundation for Management and Development. His research focuses on the adoption and diffusion of ICT in organisations and in addition to authoring a book and numerous conference papers, has co-authored papers accepted for publication by journals such as Communications of the ACM, the Information Systems Journal, the European Journal of Information Systems, and the Journal of the Operational Research Society. He is Senior Editor of DATABASE for Advances in Information Systems, Managing Editor of Journal of Electronic Commerce Research, Assistant Editor of Transforming Government: People, Process and Policy and a member of the editorial board/review board of a number of other of other journals, and is a member of the Association of Information Systems, IFIP WG8.6 and the Global Institute of Flexible Systems Management, New Delhi. [Editor]

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