Handbook of Research on ICT-enabled Transformational Government: A Global Perspective
E-government has evolved from basic information provisioning to more integrated service offerings enabling citizen-centric services. The Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective provides comprehensive coverage and definitions of the most important issues, concepts, trends, and technologies within transformation stage e-government (t-government) implementation. A significant reference source within the technological and governmental fields, this Handbook of Research offers theoretical and empirical studies that communicate new insights into t-government for both researchers and practitioners interested in the subject.
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The Social Shaping of Transformational Government
Towards TGovernment by Increasing Process Maturity in Public Sector
Transformation Strategies for Shared Service Centers in the Public Sector
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achieve activities adoption lifecycle phases agencies analysis application approach balanced scorecard benefits BPEL Brunel University business process business process management chapter citizens collaboration communication communities of practice concept context costs decision defined departments disaster management Dubai e-file e-government e-government projects EAI adoption economic effective eGTPM employees enterprise application integration environment Eurojust Europol evaluation example factors focus framework functions goals IGI Global impact implementation improvement information systems information technology infrastructure innovation Institute integration interaction Internet interoperability involved issues Journal knowledge economy LGAs measurement ment methodology migration milestones OECD open standards organisational organizations participation performance perspective practices process models project management public administration public sector public services region requires response Retrieved role shared social specific stakeholders structure technical Themistocleous tion transformational government transformational government strategy University users