Electronic Government: 8th International Conference, EGOV 2009, Linz, Austria, August 31 - September 3, 2009, Proceedings
Maria A. Wimmer, Hans Jochen Scholl, Marijn Janssen, Roland Traunm©o?ller
Springer Science & Business Media, 17 aug. 2009 - 414 sidor
Years of worldwide economic depression do not only shatter private-sector ?rms and strain public-sector budgets, they also test the viability of academic conf- ences and other scholarly events. Given this context it is remarkable how well the eighth EGOV conference maintained its standing as an annual international conference with a global reach. Submissions from Europe increased over those from other parts of the globe. However, the conference upheld its attractiveness toscholarsfromaroundtheworldasavenueofhighreputation.The2009EGOV conference brought together scholars and practitioners from ?ve continents and 32 countries. Previous EGOV conferences were dedicated to three main areas, which ov- lap in part: eGovernment, eGovernance, and eParticipation. While the overlap still exists, a vibrant and sizable community has formed around topics of p- ticipation, inclusion, and democracy in the digital age. For the ?rst time, with ePartthistopicalstrandorganizeditsownconferencewithseparateproceedings. ePartaims to reviewresearchadvances inbothsocialandtechnologicalscienti'c domains, seeking to demonstrate new concepts, methods and styles of eParti- pation. The Chairs of both conferences consider it important to maintain close links and are committed to co-locating the two events in the years to come.
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Profiling the EG Research Community and Its Core
Mapping the EGovernment Research with Social Network Analysis
Qualitative Data Analysis of Issue Interrelations and Interdependencies for EGovernment Research Planning
Caste Structures and EGovernance in a Developing Country
Field Studies on the Efforts to Migrate from SystemCentric to NetworkCentric Operations
JoinedUp EGovernment Needs and Options in Local Governments
Can ICT Reform Public Agencies?
The Effects on Citizen Behavior and Perceptions
Exploring the Effect of Transformation on Online Service Delivery in Local Governments
Democratizing Process Innovation? On Citizen Involvement in Public Sector BPM
Exploring a New Generation of EGovernment
On the Origin of Intermediary EGovernment Services
Finding the Right Services for a Citizen Portal Lessons Learned from the Norwegian Mypage Portal
The State of ClientCentered Public Service Delivery in the Netherlands
Research on the Greek Schools of Secondary Education
Firm Belief in Administrative Reform as a Driver for Delivering Benefits from IT
A Multiple Case Study Analysis of Factors Impacting on Shared Service Configurations
Opening the Black Box
Refinement Validation and Benchmarking of a Model for EGovernment Service Quality
Identifying Weaknesses for Chilean EGovernment Implementation in Public Agencies with Maturity Model
A MultipleItem Scale for Assessing EGovernment Service Quality
ProcessBased Governance in Public Administrations Using ActivityBased Costing
A Benchmarking Study of G2BServices
Scandinavian Web Awards Right on Track?
Post Recommendation in Social Web Site
An Extended Typology
eGovernment Interoperability Framework for Mozambique
The Extended eGovernment Metadata Schema eGMS+
Evidence from Italian Governments Acquisitions of IT Services
RoleBased and ServiceOriented Security Management in the EGovernment Environment
The Case of AEO Assessment in the Netherlands
Professional Presentation in Austrian EGovernment
Explaining the Behavioral Intention towards BI Implementation in Public Administrations A PrincipalAgent Theory Approach
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accrual accounting activity-based costing adoption adverse selection agencies analysis applications approach assessment authors awards benchmarking Berlin Heidelberg 2009 Business Process Management business processes channel integration citizen portal client-centered cluster communication companies concept conference cooperation core criteria dimensions domain e-government research e-government services e-services EGOV employees enterprise architecture evaluation factor framework functions goals groups Heidelberg identified implementation improve information asymmetry information sharing information systems initiatives interaction intermediary internal Internet interoperability involved issues Journal Keywords LNCS M.A. Wimmer mandate measure ment metadata municipalities Mypage Netherlands online service delivery organisations paper public administration public organizations public sector QeGS model qualitative data analysis Rambøll Management reform relevant requirements response role score service quality shared service sourcePIN specific strategy structure Table technical tion users variables visualization