A Real-life Guide to Organizational Change
George Blair and Sandy Meadows - themselves battle-hardened veterans of the change process - take a refreshingly different approach to most of the new books, videos, seminars and gurus emerging to tell managers how to cope with change. They encourage the reader to start from the reality of his or her own organization and have the courage to design the programme that will work in real life.
Drawing both on proven systems and their own extensive experience, they chart the way forward from strategy to implementation. With the aid of checklists, illustrations and case studies, they show how to diagnose existing problems, how to construct the appropriate plans and how to deal with the politics. They examine the various options, including empowerment, TQM and re-engineering, set out the criteria for selecting the best mix for your own circumstances and then explain the techniques involved in implementation. Unlike many other books on change, they pay due attention to the need for a reward strategy to support the aims of the change programme.
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External threats Organizational structures and their impact
OPTIONS FOR CHANGE
Total Quality Management
Which approach to change is for you?
achieve alliance analysis appraisal approach assess become benchmarking benefits cent Chapter chdnge CHECKLIST FOR MANAGEMENT commitment communication compact disks competition competitors condidotes core competencies costs culture customer needs decisions delayered doys Drow employee involvement empowered empowerment ensure evaluation example factors feel flexibility focus force field analysis functions gainsharing groups Health warning identify IM&T impact implement improve quality increased introvert Learning Company manufacturing Marks and Spencer member of staff mins monitor monogement multi-skilling objectives organization organization's participative performance performance appraisal PEST analysis programme re-engineering reduce redundancy responsibility reward strategy risk role Rosabeth Moss Kanter skills staff involvement stakeholders steps Stoff stort structure success suppliers Table tasks teamworking Thorn EMI total quality management vision whof Whot workers workforce Yes Yes Yes