A Real-life Guide to Organizational ChangeGower Publishing, Ltd., 1996 - 177 sidor Drawing both on proven systems and their own extensive experience, they chart the way forward from strategy to implementation. With the aid of checklists, illustrations and case studies, they show how to diagnose existing problems, how to construct the appropriate plans and how to deal with the politics. They examine the various options, including empowerment, TQM and re-engineering, set out the criteria for selecting the best mix for your own circumstances and then explain the techniques involved in implementation. Unlike many other books on change, they pay due attention to the need for a reward strategy to support the aims of the change programme. |
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Sida 157
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Sida 172
... gainsharing at 156 extrovert organizations ( horizon scanners ) 8-9 , 10 First Direct telephone banking 91 flow charts 120-22 , 123 focus groups 122 , 125 force field analysis 26 forms , redesign of 99 functional TQM 70 gainsharing 155 ...
... gainsharing at 156 extrovert organizations ( horizon scanners ) 8-9 , 10 First Direct telephone banking 91 flow charts 120-22 , 123 focus groups 122 , 125 force field analysis 26 forms , redesign of 99 functional TQM 70 gainsharing 155 ...
Innehåll
Winning support for change | 19 |
THE FUTURE 335 | 35 |
OPTIONS FOR CHANGE | 51 |
Total Quality Management | 73 |
Reengineering | 96 |
Which approach to change is for you? | 109 |
UNDERPINNING CHANGE | 115 |
Becoming more focused | 135 |
Reward strategy | 153 |
Afterword | 165 |
171 | |
Vanliga ord och fraser
achieve activities analysis appraisal assess become benchmarking benefits cent Chapter CHECKLIST FOR MANAGEMENT commitment communication competition competitors coordinate core competencies corporate costs creative culture customer needs decisions delayered employee involvement empowered empowerment ensure evaluation example factors feel flexibility focus force field analysis functional gainsharing groups Health warning Identify IM&T impact implement improve quality increase introvert Learning Company manufacturing Marks and Spencer measures member of staff mins monitor multi-skilling objectives organization organization's organizational change participative performance performance appraisal PEST analysis problem programme quality circles range re-engineering reduce redundancy responsibility reward strategy risk role Rosabeth Moss Kanter skills staff involvement stakeholders steps success suppliers SWOT ANALYSIS Table tasks teamworking Thorn EMI top management Total Quality total quality management types of alliances vision workers workforce Yes Yes Yes