Reengineering Nursing and Health Care: The Handbook for Organizational Transformation

Framsida
Jones & Bartlett Learning, 1995 - 424 sidor
Reengineering Nursing and Health Care adopts the basic principles of Hammer and Champy's bestselling book, Reengineering the Corporation, as the framework for how reengineering may be implemented in health care settings. The book advances the existing trend away from the compartmentalization of services by department toward full integration to create a seamless organization of health care services. While the primary focus is on nursing, the new imperatives, organizational integration and collaboration are emphasized throughout, making this book appropriate for all health care managers, executives and educators.

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Managed Competition
5
Recreating Health Care
13
The Need To Reengineer
19
3Reengineering in a Reformed Health Care System
37
4The TQMReengineering Link
50
The Relationship
57
Reforming
75
The Fundamental Reengineering Work Unit
87
Initiating Reengineering Efforts
227
Special Considerations for Reengineering Clinical Services
233
18Developing TeamBased Patient Care through Reengineering
241
Assignment of Patients to Teams
248
Barriers to TeamBased Structure
256
The Lutheran General
261
Planning for a Continuum of Care
268
Implementing a Continuum of Care
274

Leadership and Managerial Traits
93
8Creating an Environment for Reengineering
100
Process Component
116
Executive Leadership Attributes for Reengineering
122
10An UpdateThe Evolution of Reengineering
128
Mary Crabtree Tonges and Eunice Lawrencz
134
Labor Relations Issues
147
In the Future
155
Inclusion of Facilities Considerations
161
13Chaos or Transformation? Managing Innovation
167
Movement
173
Concepts
180
Other Useful Tools
191
Creating Waves
203
Restructuring Current Practice to Best Practice
215
Conclusion
221
One Health Care Systems
282
Getting StartedThe Overall Project
291
Change Implications
297
Planning the Project
303
Reengineering Information Management
310
Conclusion
318
Implementation Planning
327
23Systematic Layout Planning for Facility Design of an Imaging
342
Outcome of the Process
368
Program Implementation and Innovations
375
Development of an Innovative Nursing Care Delivery System
381
The Project Report
389
Reengineering Process and Structure
397
27Creating a New System of Health Care
408
Index
415
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