Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective: A Global PerspectiveWeerakkody, Vishanth, Janssen, Marijn, Dwivedi, Yogesh K. IGI Global, 31 maj 2009 - 582 sidor E-government has evolved from basic information provisioning to more integrated service offerings enabling citizen-centric services. The Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective provides comprehensive coverage and definitions of the most important issues, concepts, trends, and technologies within transformation stage e-government (t-government) implementation. A significant reference source within the technological and governmental fields, this Handbook of Research offers theoretical and empirical studies that communicate new insights into t-government for both researchers and practitioners interested in the subject. |
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... Balanced Scorecard Approach.... 329 Ivaylo Gueorguiev, European Software Institute Center, Bulgaria Chapter XIX Measuring Transformational Use of ICTs at Regional Level.............................................................
... business processes should be understood and measured so that it could be used as a yardstick for improvement ... balanced scorecard method, based on multiple stakeholders. In Chapter XIX the role of individuals in transformation ...
... Balanced Scorecard Approach.... 329 Ivaylo Gueorguiev, European Software Institute Center, Bulgaria The high ... Balanced Scorecards provide the necessary tools for effective measurement and management of the transformation of public ...
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Interoperability and Integration Enabling TGovernment | 92 |
Knowledge and Management Support | 196 |
Measuring and Evaluating for Improvement | 291 |
TGovernment Adoption and Acceptance | 395 |
Compilation of References | 487 |
About the Contributors | 534 |
Index | 545 |
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Handbook of Research on ICT-enabled Transformational Government: A Global ... Vishanth Weerakkody,Marijn Janssen,Yogesh Kumar Dwivedi Ingen förhandsgranskning - 2009 |