The Complete Guide to Coaching at WorkMcGraw Hill Professional, 2000 - 259 ページ Intended for people looking to step into the dynamic area of coaching, this reference explains the basic principles and key concepts. It provides a blueprint of successful coaching methods, models and tools, using case studies to make it informative. It also contains useful insights on how to enhance personal and organizational effectiveness. |
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ability achieve action plan adopt a coaching agenda areas assessment behaviour beliefs business coaching call centres career coaching challenge Chapter clarify clients coach and coachee coach's role coachee's coaching intervention coaching relationship coaching sessions coaching skills commitment communication skills competencies conflict countertransference deal delegate discussed effective emotional emphasise employees encourage enhance establish executive coaching executive's experience fear feel focused giving feedback goal setting goals and action growth guidelines impact improve individual individual's involves issues leader leadership learning and development levels listening locus of control manager as coach MBTI motivation needs negotiation organisation performance potential problem productivity purpose questions recognise resistance responsibility self-awareness self-efficacy senior management situation skills coaching specific sports psychology staff Step strategies stress style successful coach team coaching team members tend therapy transformational learning TSRS types of coaching values virtual teams vision whereas coaching workplace