The TL 9000 Guide for Auditors
ASQ Quality Press, 1 jan. 2001 - 131 sidor
The TL 9000 Guide for Auditors is an easy to use tool for both experienced and novice telecommunications auditors who want an better understanding of the TL 9000 standard. Written by an experienced auditor, this book explains TL 9000 from an auditors viewpoint, and offers examples of questions an auditor may ask during the course of an interview the book is extremely helpful to both TL 9000 auditors and those trying to gain a better understanding as they implement TL 9000 within their organization. Each chapter of the book includes a check list of pertinent questions that will help offer further insights into the details of TL 9000. Some of the benefits of the TL 9000 Guide for Auditors: Provides the unique perspective of an auditores view of the TL 9000 standardEasy to follow, matching TL 9000 sections and termsInterprets each of the TL 9000 Adders, with sample audit questions providedContains real world applicationsWritten by an experienced auditor with years of experience.