The Long Game: How Regulators and Companies Can Both Win

achieve actors argued autonomy behaviour capacity challenge citizens command-and-control companies compensation culture competition complex adaptive system concept consumers create creative destruction crucial Demos detailed rules develop economic effect emergence emphasised energy environment environmental equity release example expectations external financial services framework fuel poverty goals greater idea incentives increasingly industry infinite game innovation institutional interactions intervention investment Keynesian welfare learning-by-doing legitimacy Licence long game long-term manage complexity market failure maximising public value means Ofcom Ofgem Oftel operate organisational particular pension perspectives political positive feedback loop potential priorities privatisation problems provides publicly purpose of regulation reductionism reductionist regulating self-regulation regulators and firms regulatory agencies regulatory capture regulatory objectives regulatory paradigm regulatory regimes regulatory state paradigm regulatory systems regulatory task response risk ScottishPower sector shift simply social spectrum strategy systems thinking tacit knowledge trust understanding unintended consequences unpredictable