Product Customization

Framsida
Springer Science & Business Media, 1 feb. 2008 - 283 sidor

For the majority of industrial companies, customizing products and services is among the most critical means to deliver true customer value and achieve superior competitive advantage. The challenge is not to customize products and services in itself – but to do it in a profitable way. The implementation of a product configuration system is among the most powerful ways of achieving this in practice, offering a reduction of the lead time for products and quotations, faster and more qualified responses to customer inquiries, fewer transfers of responsibility and fewer specification mistakes, a reduction of the resources spent for the specification of customized products, and the possibility of optimizing the products according to customer demands.

This book presents an operational procedure for the design of product configuration systems in industrial companies, based on the experience gained from more than 40 product configuration projects in companies providing customer tailored products and services.

 

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Innehåll

The Procedure
42
The procedure for developing configuration systems
51
Development of specification processes phase
58
Objectoriented modelling phase
64
Objectoriented design phase
77
Maintenance and further development phase
83
Development of Specification Processes
89
Analysis of the Product Range
139
Product Configuration at F L Smidth
239
Analysis of specification processes
241
Product analysis
256
Objectoriented analysis
263
Objectoriented design Choice of software
269
Implementation
272
Maintenance and further development
273
Conclusion
274

6
171
7
197
8
219

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