Product CustomizationSpringer Science & Business Media, 1 feb. 2008 - 283 sidor For the majority of industrial companies, customizing products and services is among the most critical means to deliver true customer value and achieve superior competitive advantage. The challenge is not to customize products and services in itself – but to do it in a profitable way. The implementation of a product configuration system is among the most powerful ways of achieving this in practice, offering a reduction of the lead time for products and quotations, faster and more qualified responses to customer inquiries, fewer transfers of responsibility and fewer specification mistakes, a reduction of the resources spent for the specification of customized products, and the possibility of optimizing the products according to customer demands. This book presents an operational procedure for the design of product configuration systems in industrial companies, based on the experience gained from more than 40 product configuration projects in companies providing customer tailored products and services. |
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... created which has a high degree of formalization, a high degree of IT support, and markedly improved performance with respect to predictability, efficiency and quality. To illustrate the possibilities in this, let us consider an ...
... created gave rise to many discussions about what the door family really comprised, and which were the right rules for dimensioning a door. After 4 or 5 meetings between the consultant, a couple of sales people, two members of the order ...
... creating the prototype were trained to use the system. Based on their experiences, a series of adjustments to the ... creation of the manufacturing specifications. For standard products, purchasing takes place independently of the ...
... creating specifications has now been reduced to 0.5 - 2 hours, corresponding to the time it takes the salesman and customer together to design the door and create an offer. During the first few months of the system's lifetime, a number ...
... creating customized products and for obtaining greater efficiency in the company's specification processes, and which make up the foundation on which a configuration system can be built. Finally, we introduce and explain the concepts of ...
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The Procedure | 42 |
The procedure for developing configuration systems | 51 |
Development of specification processes phase | 58 |
Objectoriented modelling phase | 64 |
Objectoriented design phase | 77 |
Maintenance and further development phase | 83 |
Development of Specification Processes | 89 |
Analysis of the Product Range | 139 |
Product Configuration at F L Smidth | 239 |
Analysis of specification processes | 241 |
Product analysis | 256 |
Objectoriented analysis | 263 |
Objectoriented design Choice of software | 269 |
Implementation | 272 |
Maintenance and further development | 273 |
Conclusion | 274 |