Product CustomizationSpringer Science & Business Media, 1 feb. 2008 - 283 sidor For the majority of industrial companies, customizing products and services is among the most critical means to deliver true customer value and achieve superior competitive advantage. The challenge is not to customize products and services in itself – but to do it in a profitable way. The implementation of a product configuration system is among the most powerful ways of achieving this in practice, offering a reduction of the lead time for products and quotations, faster and more qualified responses to customer inquiries, fewer transfers of responsibility and fewer specification mistakes, a reduction of the resources spent for the specification of customized products, and the possibility of optimizing the products according to customer demands. This book presents an operational procedure for the design of product configuration systems in industrial companies, based on the experience gained from more than 40 product configuration projects in companies providing customer tailored products and services. |
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... documented. Moreover, the product developmentdepartment has taken over responsibility for maintenance and further development of the configuration system, including building a configuration system for the new door family. The sales ...
... documented. This makes it difficult or even impossible to mainThis makes it difficult or even impossible to maintain and develop the system further. This situation typically arises when people start to programme without having developed ...
... documented description of the product at an early stage in the process. In principle, the building up of such configuration systems means that knowledge from an organisational unit is modelled and made available for other organisational ...
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The Procedure | 42 |
The procedure for developing configuration systems | 51 |
Development of specification processes phase | 58 |
Objectoriented modelling phase | 64 |
Objectoriented design phase | 77 |
Maintenance and further development phase | 83 |
Development of Specification Processes | 89 |
Analysis of the Product Range | 139 |
Product Configuration at F L Smidth | 239 |
Analysis of specification processes | 241 |
Product analysis | 256 |
Objectoriented analysis | 263 |
Objectoriented design Choice of software | 269 |
Implementation | 272 |
Maintenance and further development | 273 |
Conclusion | 274 |