Product CustomizationSpringer Science & Business Media, 1 feb. 2008 - 283 sidor For the majority of industrial companies, customizing products and services is among the most critical means to deliver true customer value and achieve superior competitive advantage. The challenge is not to customize products and services in itself – but to do it in a profitable way. The implementation of a product configuration system is among the most powerful ways of achieving this in practice, offering a reduction of the lead time for products and quotations, faster and more qualified responses to customer inquiries, fewer transfers of responsibility and fewer specification mistakes, a reduction of the resources spent for the specification of customized products, and the possibility of optimizing the products according to customer demands. This book presents an operational procedure for the design of product configuration systems in industrial companies, based on the experience gained from more than 40 product configuration projects in companies providing customer tailored products and services. |
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... examples of companies that have developed IT systems (so-called configuration systems) to support the development of ... example, has in recent years achieved impressive results by using the principles of mass customization and product ...
... example is the Swedish company Sandviken, which amongst other things manufacture steel holders. Sandviken has developed configuration systems to support the calculation of price and work out product specifications and manufacturing ...
... example from weeks to hours or minutes. • Faster and more qualified responses to customer enquiries. For example, it becomes much faster and requires significantly fewer resources to give a customer an offer. • Fewer transfers of ...
... Examples of specifications include baking recipes, assembly instructions for an item of furniture from IKEA, or ... example of specifications used during a product's life cycle, from the moment when an identified need arises and ...
... example of Doors Inc. in chapter 1, it is now possible to build up configuration systems to support these activities and connect them. An example of this is the use of a product configuration system for sales activities. By building up ...
Innehåll
The Procedure | 42 |
The procedure for developing configuration systems | 51 |
Development of specification processes phase | 58 |
Objectoriented modelling phase | 64 |
Objectoriented design phase | 77 |
Maintenance and further development phase | 83 |
Development of Specification Processes | 89 |
Analysis of the Product Range | 139 |
Product Configuration at F L Smidth | 239 |
Analysis of specification processes | 241 |
Product analysis | 256 |
Objectoriented analysis | 263 |
Objectoriented design Choice of software | 269 |
Implementation | 272 |
Maintenance and further development | 273 |
Conclusion | 274 |