Springer Science & Business Media, 1 feb. 2008 - 283 sidor
For the majority of industrial companies, customizing products and services is among the most critical means to deliver true customer value and achieve superior competitive advantage. The challenge is not to customize products and services in itself – but to do it in a profitable way. The implementation of a product configuration system is among the most powerful ways of achieving this in practice, offering a reduction of the lead time for products and quotations, faster and more qualified responses to customer inquiries, fewer transfers of responsibility and fewer specification mistakes, a reduction of the resources spent for the specification of customized products, and the possibility of optimizing the products according to customer demands.
This book presents an operational procedure for the design of product configuration systems in industrial companies, based on the experience gained from more than 40 product configuration projects in companies providing customer tailored products and services.
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The next step was to continue with an analysis of the remaining door families to
be incorporated into the configuration system. As in the development of the
prototype, the product families were analysed with the help of so-called product
With “sharing”, the same components are used across product families, as for
example in the case of Black & Decker, which ... With “swapping”, variants are
introduced into a product family by adding small components; an example of this
... the system, and in order to systematically define some limits for which
knowledge about the product and its life cycle that are to be incorporated into a
configuration system, a so-called framework for describing product families is
The framework for modelling product families consists in part of a description of
the products in terms of their structure, ... the framework includes a description of
individual products (the instance level) and of a complete product family (generic
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