Product CustomizationSpringer Science & Business Media, 1 feb. 2008 - 283 sidor For the majority of industrial companies, customizing products and services is among the most critical means to deliver true customer value and achieve superior competitive advantage. The challenge is not to customize products and services in itself – but to do it in a profitable way. The implementation of a product configuration system is among the most powerful ways of achieving this in practice, offering a reduction of the lead time for products and quotations, faster and more qualified responses to customer inquiries, fewer transfers of responsibility and fewer specification mistakes, a reduction of the resources spent for the specification of customized products, and the possibility of optimizing the products according to customer demands. This book presents an operational procedure for the design of product configuration systems in industrial companies, based on the experience gained from more than 40 product configuration projects in companies providing customer tailored products and services. |
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... families was carried out. This was done by drawing up the customers' requirements for the doors, together with the various parts of the door and their mutual relationships, on a large sheet of paper (a so-called product variant master) ...
... product family. Doors Inc. had earlier been visited by a company which delivered software for setting up configuration systems. It was agreed to borrow this company's software. One of the staff from the product development department ...
... product families were analysed with the help of so-called product variant masters. Details which could not be included in the product variant master were described on a series of associated cards. Developing product variant masters for ...
... product development and production engineering departments have more time for development work and have started to develop a completely new family of doors, which are intended to replace 2/3 of the existing product portfolio. In this ...
... product developmentdepartment has taken over responsibility for maintenance and further development of the configuration system, including building a configuration system for the new door family. The sales force was initially somewhat ...
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The Procedure | 42 |
The procedure for developing configuration systems | 51 |
Development of specification processes phase | 58 |
Objectoriented modelling phase | 64 |
Objectoriented design phase | 77 |
Maintenance and further development phase | 83 |
Development of Specification Processes | 89 |
Analysis of the Product Range | 139 |
Product Configuration at F L Smidth | 239 |
Analysis of specification processes | 241 |
Product analysis | 256 |
Objectoriented analysis | 263 |
Objectoriented design Choice of software | 269 |
Implementation | 272 |
Maintenance and further development | 273 |
Conclusion | 274 |