Springer Science & Business Media, 1 feb. 2008 - 283 sidor
For the majority of industrial companies, customizing products and services is among the most critical means to deliver true customer value and achieve superior competitive advantage. The challenge is not to customize products and services in itself – but to do it in a profitable way. The implementation of a product configuration system is among the most powerful ways of achieving this in practice, offering a reduction of the lead time for products and quotations, faster and more qualified responses to customer inquiries, fewer transfers of responsibility and fewer specification mistakes, a reduction of the resources spent for the specification of customized products, and the possibility of optimizing the products according to customer demands.
This book presents an operational procedure for the design of product configuration systems in industrial companies, based on the experience gained from more than 40 product configuration projects in companies providing customer tailored products and services.
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In using the word industrialization, he meant that they should prepare this “
specification task”by formalizing the knowledge forming the basis for specification
of a door, and by exploiting IT to carry out parts of the task. In addition, he wanted
A second type of company which to a considerable extent uses configuration
systems for supporting customer-oriented specification tasks is companies which
manufacture large, complex products. The products can for example be power ...
This task is performed using previously designed plants, modules, design
manuals and so on as the starting point. The ”Modify to order” process (the
flexible specification process) is very similar to the creative specification process
and is seen ...
content and structure of the system is defined and evaluated before the actual
task of programming is started. This reduces the overall costs of development,
since the increased effort put into analysis and design, as shown in figure 3.2,
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