Product CustomizationSpringer Science & Business Media, 1 feb. 2008 - 283 sidor For the majority of industrial companies, customizing products and services is among the most critical means to deliver true customer value and achieve superior competitive advantage. The challenge is not to customize products and services in itself – but to do it in a profitable way. The implementation of a product configuration system is among the most powerful ways of achieving this in practice, offering a reduction of the lead time for products and quotations, faster and more qualified responses to customer inquiries, fewer transfers of responsibility and fewer specification mistakes, a reduction of the resources spent for the specification of customized products, and the possibility of optimizing the products according to customer demands. This book presents an operational procedure for the design of product configuration systems in industrial companies, based on the experience gained from more than 40 product configuration projects in companies providing customer tailored products and services. |
Från bokens innehåll
... calculation of price and work out product specifications and manufacturing specifications for customized steel holders. Previously, Sandviken's staff used 2-3 weeks for working out the of- fer and the manufacturing specifications for a ...
... calculated that in more than 20% of the orders, the dimensions of the gate are incorrect or some parts of the gate are missing. In both cases, considerable delays and extra costs are involved. At the same time, the employees in the ...
... calculated time consumption for each operation, together with a packing list and assembly instructions. To go a step further, the managing director employed a consultant who had previously been involved in setting up configuration ...
... calculated production times for planning purposes, and a packing list. In addition, the system could print out a letter with the offer to the customer. Once the prototype was finished, discussions about how to specify doors in the ...
... calculation of the price. In using the word industrialization, he meant that they should prepare this “specification task”by formalizing the knowledge forming the basis for specification of a door, and by exploiting IT to carry out ...
Innehåll
The Procedure | 42 |
The procedure for developing configuration systems | 51 |
Development of specification processes phase | 58 |
Objectoriented modelling phase | 64 |
Objectoriented design phase | 77 |
Maintenance and further development phase | 83 |
Development of Specification Processes | 89 |
Analysis of the Product Range | 139 |
Product Configuration at F L Smidth | 239 |
Analysis of specification processes | 241 |
Product analysis | 256 |
Objectoriented analysis | 263 |
Objectoriented design Choice of software | 269 |
Implementation | 272 |
Maintenance and further development | 273 |
Conclusion | 274 |