Product CustomizationSpringer Science & Business Media, 1 feb. 2008 - 283 sidor For the majority of industrial companies, customizing products and services is among the most critical means to deliver true customer value and achieve superior competitive advantage. The challenge is not to customize products and services in itself – but to do it in a profitable way. The implementation of a product configuration system is among the most powerful ways of achieving this in practice, offering a reduction of the lead time for products and quotations, faster and more qualified responses to customer inquiries, fewer transfers of responsibility and fewer specification mistakes, a reduction of the resources spent for the specification of customized products, and the possibility of optimizing the products according to customer demands. This book presents an operational procedure for the design of product configuration systems in industrial companies, based on the experience gained from more than 40 product configuration projects in companies providing customer tailored products and services. |
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... Definition of configuration system Doors Inc.: Designing a new specification process Step 4: Evaluation and choice of solution Doors Inc.: Evaluation of scenarios Step 5: Plan of action and organisation of further work Doors Inc ...
... Definition of interface to databases Method for importing objects into IT systems under MS-Windows Method for analysis of the application area for an object-oriented IT system Method for design of object-oriented IT systems IT systems ...
... definition of what were standard orders and what were special orders. For special orders, 20% would be added to the price, and the delivery time would be about 10 weeks. This meant that many customers preferred a door which lay within ...
... defined. The product range is unstructured, and no consensus exists about which variants should be offered or which market segments should be serviced. • The configuration system that has been developed is not structured or documented ...
... defined as a description which can unambiguously transfer needs or intentions from one group of people to another. Examples of specifications include baking recipes, assembly instructions for an item of furniture from IKEA, or ...
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The Procedure | 42 |
The procedure for developing configuration systems | 51 |
Development of specification processes phase | 58 |
Objectoriented modelling phase | 64 |
Objectoriented design phase | 77 |
Maintenance and further development phase | 83 |
Development of Specification Processes | 89 |
Analysis of the Product Range | 139 |
Product Configuration at F L Smidth | 239 |
Analysis of specification processes | 241 |
Product analysis | 256 |
Objectoriented analysis | 263 |
Objectoriented design Choice of software | 269 |
Implementation | 272 |
Maintenance and further development | 273 |
Conclusion | 274 |