Product CustomizationSpringer Science & Business Media, 1 feb. 2008 - 283 sidor For the majority of industrial companies, customizing products and services is among the most critical means to deliver true customer value and achieve superior competitive advantage. The challenge is not to customize products and services in itself – but to do it in a profitable way. The implementation of a product configuration system is among the most powerful ways of achieving this in practice, offering a reduction of the lead time for products and quotations, faster and more qualified responses to customer inquiries, fewer transfers of responsibility and fewer specification mistakes, a reduction of the resources spent for the specification of customized products, and the possibility of optimizing the products according to customer demands. This book presents an operational procedure for the design of product configuration systems in industrial companies, based on the experience gained from more than 40 product configuration projects in companies providing customer tailored products and services. |
Från bokens innehåll
... delivery of customized products that have almost the same delivery time, price and quality as mass-produced products. One way this development is described is by the concept of mass customization – a production form in which customized ...
... offer and manufacturing specifications in less than an hour. This is a process which previously took from 3-4 days to 3-4 weeks. At the same time, the overall delivery time has been reduced from 400 days to 16 days. The 2 Introduction.
... delivery time further to 4 days. Moreover, product quality and productivity have been noticeably improved. Another example is the Swedish company Sandviken, which amongst other things manufacture steel holders. Sandviken has developed ...
... Delivery time for standard doors is currently 6-8 weeks. It takes 35 weeks from the time the customer has given an order till the finished manufacturing specifications in the form of drawings, lists of parts, lists of operations etc ...
... delivery, at the same time as it is becoming more and more difficult to match their competitors' prices. Over the last couple of years, the company has experienced dwindling sales and reduced profits. Therefore, the company's top ...
Innehåll
The Procedure | 42 |
The procedure for developing configuration systems | 51 |
Development of specification processes phase | 58 |
Objectoriented modelling phase | 64 |
Objectoriented design phase | 77 |
Maintenance and further development phase | 83 |
Development of Specification Processes | 89 |
Analysis of the Product Range | 139 |
Product Configuration at F L Smidth | 239 |
Analysis of specification processes | 241 |
Product analysis | 256 |
Objectoriented analysis | 263 |
Objectoriented design Choice of software | 269 |
Implementation | 272 |
Maintenance and further development | 273 |
Conclusion | 274 |