Product CustomizationSpringer Science & Business Media, 1 feb. 2008 - 283 sidor For the majority of industrial companies, customizing products and services is among the most critical means to deliver true customer value and achieve superior competitive advantage. The challenge is not to customize products and services in itself – but to do it in a profitable way. The implementation of a product configuration system is among the most powerful ways of achieving this in practice, offering a reduction of the lead time for products and quotations, faster and more qualified responses to customer inquiries, fewer transfers of responsibility and fewer specification mistakes, a reduction of the resources spent for the specification of customized products, and the possibility of optimizing the products according to customer demands. This book presents an operational procedure for the design of product configuration systems in industrial companies, based on the experience gained from more than 40 product configuration projects in companies providing customer tailored products and services. |
Från bokens innehåll
... Mass customization and specification processes Development and use of modules Product models and configuration systems Bibliography The Procedure The object-oriented project life cycle The procedure for developing configuration systems ...
... mass production. Using the principles of mass customization implies a radical revision of the company's overall business model. Some of the central elements in a mass customization strategy are: A focussed market strategy, i.e. a clear ...
... mass customization. The central element in such a business model, and the element that is new for most companies, is ... customization and product configuration. This company, which produces infrastructure systems for computer centres ...
... mass customization are that product ranges should be developed on the basis of modules, and that configuration systems should be used to support the tasks involved in the customer-oriented business processes related to the specification ...
... mass-produced product, it is possible to work out all the specifications in connection with development of the product, and subsequently these specifications can be used every time a new product is produced. If, on the other hand ...
Innehåll
The Procedure | 42 |
The procedure for developing configuration systems | 51 |
Development of specification processes phase | 58 |
Objectoriented modelling phase | 64 |
Objectoriented design phase | 77 |
Maintenance and further development phase | 83 |
Development of Specification Processes | 89 |
Analysis of the Product Range | 139 |
Product Configuration at F L Smidth | 239 |
Analysis of specification processes | 241 |
Product analysis | 256 |
Objectoriented analysis | 263 |
Objectoriented design Choice of software | 269 |
Implementation | 272 |
Maintenance and further development | 273 |
Conclusion | 274 |