The Learning Organization in the Public Services

Framsida
Janice A. Cook, Derek Staniforth, Jack Stewart
Gower Publishing, Ltd., 1997 - 236 sidor
The learning organization is an idea informing management strategy in all sectors. Much of the pioneering work for this has already taken place in a public service context. This challenging book brings together the experiences of a wide range of people engaged in developing and applying the relevant concepts.Part I introduces the theoretical background and examines some current issues, including transferability and community learning. Part II presents case histories drawn from a variety of organizations, among them central and local government departments, a national charity, a fire brigade and a police force. Each chapter is contributed by someone personally involved. They show what worked - and what didn't - and what the main benefits and drawbacks proved to be.With its combination of analysis and practice, this unusual book will provide both information and inspiration for anyone concerned to improve efficiency, raise morale, enhance the quality of performance, design new ways of managing or simply create a more rewarding place to work in.

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Innehåll

The development of the theory of the Learning
3
Why look at the Learning Organization in the public
18
Is the Learning Organization transferable across
39
performance
69
Evaluating the benefits of learning
78
Creating learning and development processes
92
Developing a Learning Organization through
103
Creating the conditions to become a Learning
118
Learning at the whole organization level
137
Investors in People and the Learning Organization
148
The Learning Organization and the voluntary sector
162
Beyond Investors in People
182
Learning to change
195
The Learning Organization the route to chaos
213
Index
231
Upphovsrätt

Searching for Sheffield
131

Vanliga ord och fraser

Hänvisningar till den här boken

Wie lernt Politik?
Dieter Schimanke
Begränsad förhandsgranskning

Bibliografisk information