The Learning Organization in the Public ServicesJanice A. Cook, Derek Staniforth, Jack Stewart Gower Publishing, Ltd., 1997 - 236 sidor The learning organization is an idea informing management strategy in all sectors. Much of the pioneering work for this has already taken place in a public service context. This challenging book brings together the experiences of a wide range of people engaged in developing and applying the relevant concepts.Part I introduces the theoretical background and examines some current issues, including transferability and community learning. Part II presents case histories drawn from a variety of organizations, among them central and local government departments, a national charity, a fire brigade and a police force. Each chapter is contributed by someone personally involved. They show what worked - and what didn't - and what the main benefits and drawbacks proved to be.With its combination of analysis and practice, this unusual book will provide both information and inspiration for anyone concerned to improve efficiency, raise morale, enhance the quality of performance, design new ways of managing or simply create a more rewarding place to work in. |
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Resultat 1-5 av 40
Sida xviii
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Innehåll
Why look at the Learning Organization in the public | 18 |
Is the Learning Organization transferable across | 39 |
The trouble with organizational learning | 55 |
Using Action Learning to enhance managerial | 69 |
Evaluating the benefits of learning | 78 |
Creating learning and development processes | 92 |
Developing a Learning Organization through | 103 |
1 | 108 |
Searching for Sheffield | 131 |
Learning at the whole organization level | 137 |
Investors in People and the Learning Organization | 148 |
The Learning Organization and the voluntary sector | 162 |
Beyond Investors in People | 182 |
Learning to change | 195 |
The Learning Organization the route to chaos | 213 |
| 231 | |
Vanliga ord och fraser
achieve Action Learning approach areas authority become behaviour believe benefits Camden Social Services challenge chaos Chief Executive commitment competence Compulsory Competitive Tendering concept context corporate Council create culture Department effective employees enable encourage ensure environment evaluation example experience facilitator Fire Brigades Fire Service focus future ideas identified implemented improve individual initiative Inspector internal Investors involved issues knowledge Learning Company Learning Organization London management development Manchester City Council meet National Vocational Qualifications Neuro-Linguistic Programming operational Organization Development organization's organizational learning participants Pedler performance planning practice private sector problems programme public sector public service organizations responsibility result Revans role Senge senior managers skills South Yorkshire Police staff stakeholders standards strategy structure Surrey County Council Total Quality Management training and development vision voluntary organizations voluntary sector
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