Product CustomizationSpringer Science & Business Media, 1 feb. 2008 - 283 sidor For the majority of industrial companies, customizing products and services is among the most critical means to deliver true customer value and achieve superior competitive advantage. The challenge is not to customize products and services in itself – but to do it in a profitable way. The implementation of a product configuration system is among the most powerful ways of achieving this in practice, offering a reduction of the lead time for products and quotations, faster and more qualified responses to customer inquiries, fewer transfers of responsibility and fewer specification mistakes, a reduction of the resources spent for the specification of customized products, and the possibility of optimizing the products according to customer demands. This book presents an operational procedure for the design of product configuration systems in industrial companies, based on the experience gained from more than 40 product configuration projects in companies providing customer tailored products and services. |
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... products, and which in this book are denoted specification processes. Next we briefly discuss the development and use of modules, which are an important means for creating customized products and for obtaining greater efficiency in the ...
... product is produced. If, on the other hand, customer tailored products are manufactured, it will be necessary to work out some of the specifications every time an offer has to be worked out or an order is received for a customized product ...
Lars Hvam, Niels Henrik Mortensen, Jesper Riis. When knowledge about products and ... customized product themselves, they now have to develop and maintain ... products, then it will normally not be possible to plan the requirements for ...
... products and the development of the business processes which lead to a customized product. The figure shows the development of specification processes and configuration systems, together with the development of planning and production ...
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The Procedure | 42 |
The procedure for developing configuration systems | 51 |
Development of specification processes phase | 58 |
Objectoriented modelling phase | 64 |
Objectoriented design phase | 77 |
Maintenance and further development phase | 83 |
Development of Specification Processes | 89 |
Analysis of the Product Range | 139 |
Product Configuration at F L Smidth | 239 |
Analysis of specification processes | 241 |
Product analysis | 256 |
Objectoriented analysis | 263 |
Objectoriented design Choice of software | 269 |
Implementation | 272 |
Maintenance and further development | 273 |
Conclusion | 274 |